Privacy Policy

Last updated: January 1, 2026

Changshu Hongda Business Equipment Co., Ltd. (“Hongda”, “we”, “us” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website or contact us about our products and services.

1. Information We Collect

We may collect the following types of information when you interact with our website or submit an enquiry:

• Personal Identification Information: Name, email address, phone number, company name and country/region.
• Enquiry and Communication Data: Messages, product requirements, quantity requests and any other information you voluntarily provide through our contact forms.
• Usage Data: Information about how you access and use our website, including IP address, browser type, pages visited, time spent on pages and referring URLs.
• Cookie Data: Small data files stored on your device that help us improve your browsing experience and analyse site traffic.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your product enquiries and provide quotations.
• To process and fulfil orders and manage customer relationships.
• To send you product updates, catalogues and promotional materials (only with your consent).
• To improve our website content, products and services based on usage patterns.
• To comply with applicable laws and regulations.
• To prevent fraud and ensure the security of our systems.

3. Information Sharing and Disclosure

We do not sell, trade or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting our business or servicing you, subject to confidentiality agreements.
• Business Transfers: In the event of a merger, acquisition or sale of assets, your information may be transferred as part of the transaction.
• Legal Requirements: We may disclose your information where required by law or in response to valid legal process.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser preferences.

5. Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure or destruction.

6. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights

Depending on your location, you may have rights regarding your personal information including access, correction, deletion, and objection to processing. To exercise any of these rights, please contact us.

8. Contact Us

If you have any questions regarding this Privacy Policy, please contact us: